Advance Notice of Possible Site Reviews – 2024 DHCS Audit


Date: August 23, 2024
From: Health Plan
To: Health Plan of San Joaquin/Mountain Valley Health Plan (“Health Plan”) Providers
Type: Regulatory
Subject: Advance Notice of Possible Site Reviews – 2024 DHCS Audit 
Business: Medi-Cal Managed Care

The California Department of Health Care Services (DHCS) has scheduled a routine annual medical audit of Health Plan. The medical audit will consist of an evaluation of Health Plan’s compliance with its contract and regulations.

Auditors will be virtually on-site at Health Plan from October 28, 2024 – November 8, 2024. As a courtesy, we want to let you know that you may be contacted by DHCS for a virtual site visit. 

Helpful information:

  • The audit will involve facility site visits and medical records review by DHCS.
  • DHCS auditors will conduct interviews with some of our Health Plan providers at their practice locations.
  • Providers selected by DHCS for a site visit will be contacted directly by a DHCS Nurse Evaluator to schedule the on-site visit.

If you have any further questions, please contact your Provider Services Representative, or call our Customer Service Department at 1-888-936-PLAN (7526). You may also visit https://www.hpsj-mvhp.org/alerts/ for online access to the documents shared. The most recent information about Health Plan and our services is always available on our website WWW.HPSJ-MVHP.ORG

Virtual Look and Learn

Posted on August 23rd, 2024 and last modified on August 26th, 2024.

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